FAQ

Click the questions below for more information.


Sport Hub Antigonish is a pilot project that supports collaboration amongst community sport organizations, municipal recreation departments and provincial stakeholders to enhance the quality of sport in our community together.

Sport Hub provides a one-stop-shop solution that reduces the resources required to plan, enroll, and manage sports while strengthening the accessibility of all sports through improved collaborative scheduling, age grouping, amongst many other initiatives that maximize the positive impact on athlete improvement and overall participation in sport.

With the development of our Sport Hub pilot, we’re also working on a well thought out evaluation plan to support key learnings, outcomes and indicators.  Ideally, this will help create the framework to grow and engage with fall and winter sport providers, and additional spring and summer community sport organizations for partnership opportunities in the near future. Stay tuned!    

In the upper right corner of this website, you’ll see two options on the menu bar: “Log In”, or “Create an Account”.

Click on “Create an Account” and it will lead you to a form page where you will create a username, and fill in your name and email address. Here you will also create a password for your account (and must type it twice to confirm!)

Password must:
• Be at least six (6) characters long
• Have at least one upper-case letter (A-Z)
• Have at least one number (0-9)
• Have at least one character (symbol) that is not a number or a letter

Once you have everything filled in, click "Save" to create your account. 

When your account is successfully created, you will receive an email at the address you used that will welcome you and provide your username for your records.

You can log in any time with your username and password. If you have any trouble, email admin@mysporthub.ca 

PS. Be sure to mark the Sport Hub email addresses as safe. Each email service is a little different in how this is done, but you can "whitelist" us by adding us to your address book. Add the admin address above, as well as noreply@mysporthub.ca as this is the address our newsletter will come from!

If you arent seeing our emails come through, check your junk or spam folder. If our emails are heading to your junk, trying marking our address safe.

You may need to add our "From" email addresses to your address book and/or Safe Sender list. This is sometimes referred to as "whitelisting" and it ensures our emails will come to your inbox. 

Be sure to whitelist both noreply@mysporthub.ca and admin@mysporthub.ca

All email providers are a bit different when it comes to whitelisting an address. If you have any trouble doing so, let us know at admin@mysporthub.ca and we will try to guide you.

Just be sure to check your junk mail for our response :)

No way! This service is free and is made possible by generous support from:

  • The Town of Antigonish
  • The Municipality of the County of Antigonish
  • The Province of Nova Scotia - Department of Communities, Culture, & Heritage 
  • Sport Nova Scotia 

Each sport program will have varying costs depending on what they offer. You will be able to sign participants up for various activities with multiple organizations and easily keep track of the associated costs. In short, the programs may have fees associated but being part of Sport Hub is free!

If you are interested in pursuing financial support to participate, check out Kidsport and Canadian Tire Jumpstart

To begin, we’re working with a handful of partners (community sport organizations) that provide programming opportunities in Spring/Summer in our community:

  • StFX Track and Field Club
  • Celtics Soccer Club
  • Antigonish Baseball Association
  • Antigonish Minor Softball Association
  • Antigonish Challenger Baseball
  • Antigonish Rowing Club
  • Antigonish Golf Club
  • Town of Antigonish Recreation
  • Antigonish County Recreation

The project is also supported in various ways by:

  • The Town of Antigonish
  • The Municipality of the County of Antigonish
  • The Province of Nova Scotia - Department of Communities, Culture, & Heritage 
  • Sport Nova Scotia 

Introduction

Welcome to Sport Hub Antigonish! The first time you use the Sport Hub site, there are some additional steps required for set up. See below. Once these steps are complete, future registrations will be quick and easy!

Sport Hub is much more than the registration portal, it is a community-wide, collaborative initiative with many long-term goals to improve community sport. As part of Sport Hub, the new website is locally developed and constantly evolving. We are always interested in your feedback. Email us at admin@mysporthub.ca with any ideas or questions.


Creating an Account

  1. Go to https://mysporthub.ca/
    • You may wish to “bookmark” this page on your browser for quick future access
  2. On the top right corner of the page, on the menu bar, click “Create an Account”
  3. Fill out your details, create a password, and save your information
  4. Once successful, you will now be able to log in. Click “Log In” on the menu bar (top right)
  5. Fill in your User Name and Password, click “Log In”

Setting up your Family

  1. On the top menu bar to the right, you will now see your “Hub” in yellow (ex. “John Doe’s Hub”). Click this to reveal a dropdown menu of options
  2. Under this drop-down menu, select “Family Profile”
  3. Click the black button labelled “Edit Family Info”, fill out your information here and submit

Adding Family Members

  1. You will first need to add yourself as the “primary adult”. A flashing warning will be visible and you will not be able to take other actions until this step is complete – warning will disappear once you have added yourself to the family
  2. Another flashing warning will let you know you have required reading. Click the black “Required Reading” button to review the Safe Sport information. Confirm you have seen this page by submitting through the button at the bottom of the page. Flashing warning will disappear once you have viewed the required reading
  3. Add family members by clicking “Add Family Member” and filling out their profile

Registration

  1. Once you have added the registrant as part of your family and completed their profile, you will now see a “Waiver” button beside their name. Click this, review the waiver, and confirm that you have read and understand the waiver by clicking the confirmation button at the bottom of the page
  2. Return to your family profile page. Now you will see a “Registration” button by their name in place of the waiver button. Click this to reveal a personalized list of programs based on the participant’s profile
  3. For more info on a program, you can click the title to reveal additional details. Select the programs you wish to register for using the checkboxes, and then hit “Submit” to request registration.
  4. While your status is still “pending” you can unregister as well using the same process. Once the registration status is confirmed, you would have to contact the organization directly to unregister
  5. Follow payment prompts ONLY once your registration status is CONFIRMED by the organization.

 

That was the plan! We were going to bring each of our partner organizations together for a number of in-person registration events to get everyone in the same place at the same time to kick off the Summer sport season and allow families time to ask questions and get to know the various organizations.

For obvious reasons we are not currently able to gather so this offering is on hold for now. We look forward to holding these events in the future and talking to you then! Be sure to create an account and sign up for our emails for now so when the time comes we can communicate with you.

This is a mandatory form for all participants – required prior to participation in any activity. 

There are a number of ways a parent/guardian can get the form:

1. At the bottom of the profile builder page for each family member, there is a link below the “Additional Information” text box that will open the form. 

2. The form is also linked HERE! Clicking will open the form in a new tab for you to fill out. 

3. The Community Sport Organization will also email this form to all families once the participant has been confirmed in the program. This email will contain instructions as to how best return the form.

Once the family has either downloaded or been sent the form, there are two ways to fill it out:

1. Fill the form in digitally on the computer. (In this case, you can save the filled-out version on your computer to use in the future with other organizations)

2. Print the form and fill in by hand. 

It is important for the organization to receive the form in advance of participation so their volunteers are prepared to create a safe and welcoming environment for all involved.

The Organization will communicate the best way to return the form, but here are some options:

  • If paying via cheque in the mail, you can include the form in the payment envelope. The organization may also instruct the forms to be mailed regardless of payment method.
  • The organization may collect the forms on the day(s) where they are set up to collect payment or do in-person registration. Extra forms will be on hand at this time for anyone who does not have access to a printer, they can fill one out on site.
  • Please do not email the form as this confidential personal information should not be shared online. We want to keep your information safe. 

How does the Organization store and use the form?

  • A Safety Binder is created for each team and 2 copies of the form for each participant on that team are stored in this binder which is given to the coach.
  • The coach (or manager) will have this binder on-site at all times in case of emergency.
  • The forms will be referred to by the coach as needed, especially in case of emergency and will be provided to health care professionals in case of an emergency (ex. Paramedics, first aid).
  • The binder will also include incident reporting forms which are to be filled out after every injury or incident to keep a record.

If you have any questions or concerns around this process, please email admin@mysporthub.ca 

Creating an account will sign you up for our newsletter list. However, you can maintain your account but unsubscribe from the newsletter any time.

When you are logged in, click on your username in the top right corner. Here you are able to subscribe and unsubscribe to the newsletter list. Here, you can also change your password. 

But we'd hate to see you go! We won't over-send, we promise! 

Some of our local athletes wanted to demonstrate how they are staying fit and having fun when required to stay at home.

This video includes some ideas for continued training and activities during off-time from the usual activities you and your family may be missing out on due to the current public health situation. 

Click here for the video!

Sport Hub is brand new and still in pilot phase, so not all organizations in the area are integrated yet. Other groups have their own way of registering and like to keep it standardized year over year. Over time, new sport organizations will likley become available on Sport Hub, but until then, if there’s a group your child wants to play with that isn’t listed on Sport Hub, you’ll have to contact that team directly to sign up.

Sport is directly delivered by our community sport organization partners – coaches from the track club deliver track, baseball coaches deliver baseball, and so on.   Each sport remains their own individual organization, with their own board members, volunteers and leaders (i.e. Celtics Soccer is still Celtics Soccer).  The Sport Hub simply provides an umbrella of overall support and structure to our partner organizations to work together in a variety of areas that increases the quality of sport for our community as a whole.  

Absolutely! We strongly encourage this, especially at a young age. In order to make this easier to do, our partner organizations have worked together to coordinate schedules together, so that when we do get back up and running there will be fewer programming conflicts. Instead of, for example, having ball and soccer on the same night for the same age group, we've worked hard to align schedules to encourage multisport participation. Cool eh?

Generally, there are two main sport seasons. Of course, 2020 has been very different, but usually we run registration in the early Spring for Spring/Summer programs, and run registration again in the Fall for Fall/Winter programs.

However, there may be some activities available to be registered for on the Sport Hub site that have registrations at other times of the year. So keep an eye on the site and on your inbox for Newsletter updates!

We would love for you to take part in The Hub community! Send your information to admin@mysporthub.ca  letting us know you’re looking to integrate your organization, and someone will reach out to you to continue the conversation.

There are a number of programs that help cover some of the costs associated with sport and recreation participation. 

Kidsport and Canadian Tire Jumpstart are available to assist families with registration fees and equipment for participants 18 years of age or younger. 

The more Hubs, the merrier! We’d love to help you out to incorporate this model into community sport in your area.

If you’re interested in starting up a Sport Hub in your community, contact us at admin@mysporthub.ca with your ideas and questions. 

All of our partner community sport organizations are volunteer organizations with a variety of volunteer role opportunities on an ongoing basis. Roles such as board members, coaches, officials, etc. are critical to the delivery of sport at the community level. Do you have computer skills? Accounting skills? Management experience? Think you could run a canteen? Get in touch with the organization of your choice using the contact information on their details page. 

If you have any general questions, feel free to send an email to admin@mysporthub.ca 

We want everything about sport in Antigonish to be as simple and clear as it can be. That goes for this platform too! If you find any functionality issues, please let us know.

For example, if the font is the wrong size, or the colours make it hard to read, or the menus are difficult to navigate. We want to make sure finding the information you want is easy, so help us serve you better by letting us know of any issues you encounter.

Simply bring the issue to the attention of admin@mysporthub.ca 

Stock photography is boring. To enhance our promotional materials, we would love to have real photos of real local families participating in real local programs! With the permission of those in the photos, of course. 

If you have photos you would be willing to share with us to use in promotional material for our local organizations and the hub, please send to admin@mysporthub.ca

Thanks!